Eventra

FAQ

Questions people ask

Quick answers about Eventra.

What is Eventra?

Eventra lets you create a beautiful website for your wedding, birthday, pooja or any celebration in minutes. You share one link or QR code with your guests, and you can even go live from your phone so people who cannot come can watch.

Do my guests need an account or an app?

No. Guests open your link in their phone or computer browser and watch. They do not sign up and do not install anything.

Is it really free to start?

Yes. The Free package gives you the event website, share link, QR code, a live stream for up to 20 viewers for 1 hour, and 1 GB for photos and your invitation card. Paid packages add more viewers, more live time and more storage.

How much do the paid packages cost?

Per event, before 18% GST: Starter ₹499, Basic ₹999, Pro ₹2,999 and Premium ₹7,999. For very large events such as festivals and temples, we send a quote. See the Pricing page for what each package includes.

How do I pay, and when does my package start?

Choose a package on the Pricing page and message us on WhatsApp. We share the payment details, you pay by UPI, and once we confirm your payment we switch on the package on your account. There is no online card payment yet, so we do this by hand.

How do I go live?

In your dashboard, tap Go Live on your event, then press Start Live. Allow the camera and microphone when your browser asks. Guests watch on your event page. On a phone, open the secure (https) link so the camera works.

What happens when my live time or viewer limit is used up?

Each package has a live-time limit for every event. When it is used up, the stream stops and you can upgrade to continue. If the number of viewers reaches your limit, new guests see a message asking them to try again in a few minutes.

What if my guests have slow internet?

The video quality adjusts by itself so the stream keeps playing, and guests can switch to audio only to save data.

Is the live stream recorded?

Not yet. Recording and replay are not available, so guests can watch only while you are live.

Can I change my event after I publish it?

Yes. You can edit the details, photos, schedule, template and your link at any time from the dashboard. Guests always see the latest version.

Can the website show Telugu and Hindi?

Yes. Guests can switch between English, Telugu and Hindi. You can type your title, names and description in each language so guests see your own words.

How many photos and videos can I add?

Up to 30 photos (10 MB each), one invitation card, up to 3 videos (500 MB each) and one background music track. The storage limit of your package also applies.

Can I delete my account and my data?

Yes. Open Profile & Settings and choose Delete account. Your events and uploaded files are removed permanently.

Still have a question?

Payments and questions

Reach us on WhatsApp for payments and on Instagram for any other query.

WhatsApp QR code

Payments: scan to chat on WhatsApp

+918187082498

Open WhatsApp

Queries: message our Instagram page

@eventra918